Our Policies

 

NO-SHOW & CANCELLATION

We love our hair and lash stylists and we know you do to! We also understand that sometimes it is necessary to reschedule or cancel appointments. We kindly ask that you give us a minimum 24-hour notice to cancel or reschedule your appointment. If an appointment is not rescheduled or cancelled within the 24-hour period, you will be charged 50% of the full scheduled service price.

RUNNING LATE

We understand, life is crazy and things happen. However, if you are running more than 10 minutes late according to our clock, the appointment will have to be rescheduled. We will do what we can to get you in as soon as we can. Please let us know as soon as possible if you're going to be late. No-Show & Cancellation Policy may be applied. (See above policy) When a No-Show/Late Cancellation occurs, it takes large blocks of time that impact our stylists and other guests. We understand that sometimes things happen, however, we try to respect our stylists time as much as we try to respect yours.

PRICING

Please note that all prices listed are a base price. Prices can vary depending on hair length, texture, and/or creative process. Pricing will be discussed in more detail during the consultation on the day of appointment.

FILL POLICY

Lash fills are required every 2-4 weeks. If you come to your appointment with Less then 40% of lashes left, it will be considered a Full set.

REFUNDS

All Eyelash Extensions services are non refundable.



Hair services we will be more than happy to schedule a corrective service free of charge.